Terms & conditions
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Terms & Conditions – TrivaroTrade OÜ
Effective date: [11.08.2025]
1. Introduction
These Terms and Conditions (“Terms”) govern the use of the website [https://trivaro.eu](https://trivaro.eu) (“Site”) and the purchase of products or services offered by TrivaroTrade OÜ (“we”, “our”, “us”).
By accessing our Site or placing an order, you agree to be bound by these Terms.
2. Company Information
TrivaroTrade OÜ
Reg. no.: 17204054
Address: Maleva 2, 13629 Tallinn, Estonia
Email: [[email protected]](mailto:[email protected])
Phone: +372 56567216
3. Scope of Service
We supply B2B flooring products and related solutions, including vinyl, laminate, wood, carpet, linoleum, non-PVC flooring, and sector-specific solutions (marine, aviation, commercial, and residential).
Services are provided within the European Union and other agreed territories.
4. Orders & Contracts
Orders are accepted in writing via email, our contact form, or other agreed channels.
All offers are subject to availability and confirmation.
A binding contract is formed when we confirm your order in writing.
We reserve the right to refuse any order without providing a reason.
5. Prices & Payment
All prices are in EUR, excluding VAT, unless stated otherwise.
Payment terms are as stated on the invoice (default: prepayment or agreed credit terms).
Late payments may incur interest in accordance with applicable law.
Bank charges and transfer fees must be covered by the buyer.
6. Delivery
Delivery terms are agreed individually (e.g., EXW Tallinn, DAP Buyer’s location) in line with Incoterms® 2020.
Delivery dates are estimates unless expressly confirmed in writing.
We are not liable for delays caused by carriers, customs, or force majeure events.
7. Risk & Ownership
Risk passes to the buyer upon delivery as per agreed Incoterms.
Ownership passes upon full payment of the invoice.
8. Product Information & Specifications
We make every effort to ensure product descriptions and images are accurate.
The buyer is responsible for verifying that products meet their technical requirements and standards.
Colour variations may occur due to manufacturing tolerances or display settings.
9. Returns & Claims
Returns are only accepted if agreed in writing and within the time limit specified in the sales contract.
The buyer must inspect goods upon receipt and notify us in writing within 7 days of delivery in case of defects or shortages.
Defective products will be repaired, replaced, or refunded at our discretion.
10. Warranties & Liability
Products are covered by the manufacturer’s warranty (terms available on request).
We are not liable for indirect, incidental, or consequential damages, including loss of profit, unless required by law.
Our total liability shall not exceed the purchase price of the products concerned.
11. Force Majeure
We are not liable for failure to perform obligations caused by events beyond our reasonable control, including but not limited to: natural disasters, strikes, transport disruptions, war, or government restrictions.
12. Intellectual Property
All trademarks, logos, images, and content on our Site remain our property or the property of our licensors and may not be used without written permission.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of Estonia.
Any disputes shall be resolved by the Harju County Court (Harju Maakohus), unless otherwise agreed in writing.
14. Amendments
We may update these Terms from time to time.
The latest version will always be available on our Site with the updated effective date.
15. Contact
For any questions regarding these Terms, please contact:
TrivaroTrade OÜ
Maleva 2, 13629 Tallinn, Estonia
Email: [[email protected]](mailto:[email protected])
Phone: +372 56567216